Support Ticket System Offline

Please use our New Ticketing system provided by Red Letter: 

   https://sienaheights.halopsa.com

Please update any bookmarks that you may have saved anywhere with this new link.


Phone Support:

  • SHU IT HelpDesk during Normal Business Hours: 517-264-7655
    • M-Th: 8am - 5pm
    • F: 8am - 3pm
  • Red Letter HelpDesk Support outside of Business Hours: 517-264-5488
    • After Hours
    • Weekends
    • Holidays

Thank you.

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